Cancelled Order

Terrible service. Took an Accelerit fibre package via zoom fibre. Extremely poor customer service. Jerome did not forward the documents that I emailed back to him. It has been over a week now that I am waiting for a response. On the WhatsApp platform for zoom fibre I was given a number to call Accelerit which I did. I was told the issue will be escalated to accounts. I cancelled my order because I have been waiting too long. Their so called affordable packages seems like a **** because no one will get back to you.