MN
Michael N

1 reviews | Active since Sept 2024

04 Nov 2024, 13:28

Bundles expiring too soon

Bundles expiring before the 30 days are up

0
Replies (5)
MN
Michael N's update04 Nov 2024, 13:32
Reviewer Update
My number is ***
Zoom fibre
Zoom fibre's reply04 Nov 2024, 14:07
Official
Dear Michael, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
MN
Michael N's update05 Nov 2024, 08:43
Reviewer Update
Spoke with your guys in call yesterday and even raised the issue of very slowe speed compared to what you claim to be selling us. This morning its eve slower!!!
Zoom fibre
Zoom fibre's reply05 Nov 2024, 08:46
Official
Good day  Michael , thank you for the follow up , we will follow up with the team to assist further.  Kind Regards Zoom Fibre
MN
Michael N's update07 Nov 2024, 08:28
Reviewer Update
Connection speed has dropped down to 8mbps download and 19mbps uplink. You guys still have not contavted me to fix the issue and your support team gave me an email address that doesn't receive emails. Terrible Service once again