LS
Lisa S
1 reviews | Active since Jan 2016
19 Feb 2025, 23:57
Broken rooter
I have lodged a complain last week Thursday about my rooter when you call them they say they have sent a ticket to the technical guys. I run a business and can't access anything without internet. It's been a week stuck with useless rooter
Helpful (0)
Replies (4)0
Replies (4)
Zoom fibre's replyOfficial
20 Feb 2025, 09:24Good day Lisa,thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Best regards,
Zoom fibre's reply20 Feb 2025, 09:24
Official
Good day Lisa,thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Best regards,
LS
Lisa S's updateReviewer Update
20 Feb 2025, 10:55Ok ill wait for that call because it's almost a 8 days without internet and I spent more money on data as I run a business.
LS
Lisa S's update20 Feb 2025, 10:55
Reviewer Update
Ok ill wait for that call because it's almost a 8 days without internet and I spent more money on data as I run a business.
Zoom fibre's replyOfficial
20 Feb 2025, 10:59Thank you for getting back to us, we will provide further updates once we have more feedback. Kind Regards Zoom Team
Best regards,
Zoom fibre's reply20 Feb 2025, 10:59
Official
Thank you for getting back to us, we will provide further updates once we have more feedback. Kind Regards Zoom Team
Best regards,
LS
Lisa S's updateReviewer Update
21 Feb 2025, 09:13Good morning zoom fibre yesterday I received a call around half 9 in the morning you promised to get back to me later but you did not do so. Please be specific when are you coming to fix this wifi. 9 days without any help
LS
Lisa S's update21 Feb 2025, 09:13
Reviewer Update
Good morning zoom fibre yesterday I received a call around half 9 in the morning you promised to get back to me later but you did not do so. Please be specific when are you coming to fix this wifi. 9 days without any help