LM
Lerato M
1 reviews | Active since Oct 2017
09 Jul 2025, 10:07
Believe all the Bad Reviews.
ZF000BNAS is an incident I received since Last Friday. The rude agent who was more than quick to end our chat, expressed the SLA is 4 days. I didn’t have a chance to ask 4 Calendar days. 4 business days. So I had to ‘assume’ 4 business days. Till today I still don’t have internet connection, and my days are paid for. So I’m losing productivity and I lost money paying for a service I’m not enjoying.
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Zoom fibre's replyOfficial
09 Jul 2025, 10:14Dear Lerato thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply09 Jul 2025, 10:14
Official
Dear Lerato thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team