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Lamour S

1 reviews | Active since Sept 2023

16 Sept 2023, 08:53

Bad Zoom Fibre

Today marks the fourth day my fibre has been offline I am ftom the westcoast and my ISP is Rapid networks but the fibre supplier is Zoom its very disappointing that a customer has to wait this long for someone to come and look what the problem is

0
Replies (4)
Zoom fibre
Zoom fibre's reply16 Sept 2023, 09:13
Official
Good Morning Lamour , Thank you for contacting us with your query and for accepting my call. Please accept our sincerest apologies for the inconvenience caused. Please be advised we are investigating the connectivity issue you are experiencing. We will contact you with further feedback. Regards, Gibraltar Makhura Client Liaison Officer
Zoom fibre
Zoom fibre's reply16 Sept 2023, 09:53
Official
Thank you. We are busy with the investigation. 

Regards 
Gibraltar 
LS
Lamour S's update16 Sept 2023, 14:40
Reviewer Update
I want to thank Mr Gibraltar Makhura for your quick response to get my internet up and running and to the guy from Zoom tech department good job. If only the locals nearby would be so helpfull an determined as you guys.
Zoom fibre
Zoom fibre's reply16 Sept 2023, 22:19
Official
Good Day Lamour,

Thank you for the compliment. 

Regards
Gibraltar Makhura
Client Liaison Officer