PF
Patrick F
1 reviews | Active since May 2025
29 May 2025, 17:28
Bad technical support
I have had no internet connection since Sunday evening. My entire street is without internet and Zoom has been apparently doing something to fix the issue but when I talk to the support agents they keep logging new tickets. It's so disappointing and frustrating that a service provider is playing with people's hard earned money like this.
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Zoom fibre's replyOfficial
29 May 2025, 18:43Dear Patrick Fakude, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply29 May 2025, 18:43
Official
Dear Patrick Fakude, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team