DM
Ditshoanelo M
1 reviews | Active since Sept 2025
16 Sept 2025, 08:25
Bad service Zoom Fibre
Do not even dare to try the zoom fibre, consultants are rude and they have poor communication. We’ve been without internet connect since last week Thursday to date and the query was only logged on Monday even after numerous attempts of alerting them about the internet failure. This is very bad service , I do not recommend it to anyone.
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Replies (2)
Zoom fibre's replyOfficial
16 Sept 2025, 08:27Dear Ditshoanelo thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply16 Sept 2025, 08:27
Official
Dear Ditshoanelo thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
DM
Ditshoanelo M's updateReviewer Update
17 Sept 2025, 16:58Zoom Fibre team you have failed us yet again , no communication or update on the status of our query . We still don’t have internet connection yet again . You called but failed to tell us what the turnaround time is , tomorrow will mark a week without connection and we work from home relying on your services . This is very poor and so unprofessional .
DM
Ditshoanelo M's update17 Sept 2025, 16:58
Reviewer Update
Zoom Fibre team you have failed us yet again , no communication or update on the status of our query . We still don’t have internet connection yet again . You called but failed to tell us what the turnaround time is , tomorrow will mark a week without connection and we work from home relying on your services . This is very poor and so unprofessional .