RT
Rose T

1 reviews | Active since Jul 2022

31 Oct 2025, 10:01

Bad service provider

I've been complaining about zoom fibre for the longest time , we pay our Services but most of us we don't have network. Today since from morning and they no longer respond to any enquiries. Even their consultants on WhatsApp just respond once then close the chats without any solution. Imagine running a business using zoom fibre .I don't think frim next month I'll be using this service provider .it's been a long time I cannot complain like this .rather I find a better service provider.

0
Replies (2)
Zoom fibre
Zoom fibre's reply31 Oct 2025, 10:15
Official
Dear Rose thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
RT
Rose T's update01 Nov 2025, 12:58
Reviewer Update
I've been waiting for the solution from you guys ,but till now it's been 2 days without internet. You keep promising but there's nothing