ZS
Zanele S
1 reviews | Active since Oct 2024
26 Oct 2024, 13:51
Bad service provider
What a pathetic service from you guys.i logged a complain on whatsApp for wifi to be fixed its been fleshing a red light on Los since Thursday morning&we use it for work purposes.i call this morning they said they wil attend the matter on Monday.am expressing my frustration because it's the 3rd day today without wifi. Throughout this days we been waiting for then to send a ticket still nothing.
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Replies (3)
Zoom fibre's replyOfficial
26 Oct 2024, 13:52Dear Zanele thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply26 Oct 2024, 13:52
Official
Dear Zanele thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
ZS
Zanele S's updateReviewer Update
28 Oct 2024, 15:04I been waiting the whole for technicians but no body has come to fix the wifi.your service it's very poor.as I told you we using the wifi for work purposes. .
ZS
Zanele S's update28 Oct 2024, 15:04
Reviewer Update
I been waiting the whole for technicians but no body has come to fix the wifi.your service it's very poor.as I told you we using the wifi for work purposes. .
Zoom fibre's replyOfficial
28 Oct 2024, 15:51Good day Zanele, thank you for the follow-up we will contact you and advise further. Kind Regards
Zoom fibre's reply28 Oct 2024, 15:51
Official
Good day Zanele, thank you for the follow-up we will contact you and advise further. Kind Regards