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Nompumezo N
1 reviews | Active since Oct 2025
06 Feb 2026, 19:03
BAD SERVICE, POOR CUSTOMER SERVICE AND NEVER RESPOND TO ANY OF YOUR QUERIES
You Guys have Zero respect for your business, as for your customers, you dont value them. Tell me why would someone log a call with you guys at 7am and you dont attend to it. As for the WhatsApp platform🚮🚮 . Poor service delivery. 😢 i dont know what will it take for you to value your customers. Because at this point and sure you think you are running a charity, and it operates on your terms.
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Nompumezo N's updateReviewer Update
07 Feb 2026, 09:15I have still not received a call from the Zoom fibre support team, I am a paying client and I would like to know if these day will be added.
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Nompumezo N's update07 Feb 2026, 09:15
Reviewer Update
I have still not received a call from the Zoom fibre support team, I am a paying client and I would like to know if these day will be added.
Zoom fibre's replyOfficial
10 Feb 2026, 09:26Dear Nompumezo thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply10 Feb 2026, 09:26
Official
Dear Nompumezo thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team