TM
Tselane M
1 reviews | Active since Oct 2014
14 Nov 2022, 17:59
Bad service
I have been struggling with the signal from 12/11/2022. I have emailed ***, I sent a message to their whatsapp but no help. Where can I get help?
Helpful (0)
Replies (5)0
Replies (5)
Zoom fibre's replyOfficial
15 Nov 2022, 08:58Hi Tselane,
Thank you for accepting our call and discussing the matter.
Please be advised we will escalate the matter to Home Connect for investigation and resolution.
We will provide feedback once resolved.
Regards
The Zoom Crew
Thank you for accepting our call and discussing the matter.
Please be advised we will escalate the matter to Home Connect for investigation and resolution.
We will provide feedback once resolved.
Regards
The Zoom Crew
Zoom fibre's reply15 Nov 2022, 08:58
Official
Hi Tselane,
Thank you for accepting our call and discussing the matter.
Please be advised we will escalate the matter to Home Connect for investigation and resolution.
We will provide feedback once resolved.
Regards
The Zoom Crew
Thank you for accepting our call and discussing the matter.
Please be advised we will escalate the matter to Home Connect for investigation and resolution.
We will provide feedback once resolved.
Regards
The Zoom Crew
TM
Tselane M's updateReviewer Update
15 Nov 2022, 17:22Still waiting for a call as promised by Bruno from home connect
TM
Tselane M's update15 Nov 2022, 17:22
Reviewer Update
Still waiting for a call as promised by Bruno from home connect
Zoom fibre's replyOfficial
16 Nov 2022, 08:23Hi Tselane,
We will request that they contact you with feedback.
Regards
We will request that they contact you with feedback.
Regards
Zoom fibre's reply16 Nov 2022, 08:23
Official
Hi Tselane,
We will request that they contact you with feedback.
Regards
We will request that they contact you with feedback.
Regards
TM
Tselane M's updateReviewer Update
16 Nov 2022, 09:40Where can I cancel this service. So that I can move to a better internet provider. I have spent a lot on data for my meetings and I must still pay the monthly fee. I would like to cancel
TM
Tselane M's update16 Nov 2022, 09:40
Reviewer Update
Where can I cancel this service. So that I can move to a better internet provider. I have spent a lot on data for my meetings and I must still pay the monthly fee. I would like to cancel
Zoom fibre's replyOfficial
16 Nov 2022, 13:41Hi Tselane,
The cancellation can be requested from the current ISP.
Regards
The cancellation can be requested from the current ISP.
Regards
Zoom fibre's reply16 Nov 2022, 13:41
Official
Hi Tselane,
The cancellation can be requested from the current ISP.
Regards
The cancellation can be requested from the current ISP.
Regards