DM
D M

1 reviews | Active since Apr 2021

30 Jan 2024, 10:26

Bad service

Really bad service.they make appointments but don't show up.im just thinking..from a legal point of view..can we recover loss of revenue damages as a result of them not showing up when promised because time is allocated our our end to be available to receive them which doesnt happen..the email they send can serve as contractual.

0
Replies (2)
DM
D M's update30 Jan 2024, 13:27
Reviewer Update
Your level of service is poor if best.im so tempted to switch to another provider as we have 3 in our area.
Hope your ceo is copied on this.

Zoom fibre
Zoom fibre's reply30 Jan 2024, 13:57
Official
We are genuinely sorry for the inconvenience and we would like to turn the experience around for you, please kindly send us a direct email at *** with your contact details so we can investigate the query and escalate it to the relevant department