MM
Macdonald M
1 reviews | Active since Sept 2023
25 Aug 2024, 08:23
Bad service
Good day
My internet has been off for past 24 hours , tried to call in or WhatsApp still getting no help I'm resorting to the email ok hoping I will get helped,if this how u treat your customers I'd rather go to another service provider because I always pay my bill on time but I do not get the service I paid for n everytime no one is taking responsibility on weekends is bad because there is no technical support or customer service to attend my queries,
Urgent response
Helpful (0)
Replies (1)0
Replies (1)
Zoom fibre's replyOfficial
26 Aug 2024, 07:34Dear MacDonald, thank you for review. Your feedback helps us do better.
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply26 Aug 2024, 07:34
Official
Dear MacDonald, thank you for review. Your feedback helps us do better.
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly. Kind Regards Zoom Fibre Team