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Mathapelo M
1 reviews | Active since Oct 2024
15 Jul 2025, 14:03
Bad service
Hi have been complaining about the Wi-Fi issue since it was fixed on the 12 June ,everyday for a few hours it goes off then comes back after hours,I have written numerous reviews/complaints here on hellopeter I always get a response that someone will call ,no one calls.no follow up I’m just being ignored like my issue doesn’t matter , If you can’t fix this issue send someone to come take your wi fi and give me my refund back,
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Replies (3)0
Replies (3)
Zoom fibre's replyOfficial
15 Jul 2025, 14:31Dear Mathapelo thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply15 Jul 2025, 14:31
Official
Dear Mathapelo thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
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Mathapelo M's updateReviewer Update
16 Jul 2025, 20:02I’m still struggling with internet and the support team never called me
MM
Mathapelo M's update16 Jul 2025, 20:02
Reviewer Update
I’m still struggling with internet and the support team never called me
MM
Mathapelo M's updateReviewer Update
16 Jul 2025, 20:03I’m still struggling with internet and the support team never called me
MM
Mathapelo M's update16 Jul 2025, 20:03
Reviewer Update
I’m still struggling with internet and the support team never called me