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Sithembiso S
1 reviews | Active since Feb 2019
31 Dec 2025, 09:39
Bad service
Worst ISP ever. The next disconnects anyhow. There's no help from them even when you are on chat it takes them forever to respond. And they are quick to remind you of your next payment
Helpful (0)
Replies (2)0
Replies (2)
Zoom fibre's replyOfficial
03 Jan 2026, 09:41Dear Sithembiso, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply03 Jan 2026, 09:41
Official
Dear Sithembiso, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
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Sithembiso S's updateReviewer Update
04 Jan 2026, 12:31Nothing has been fixed it's the 4th Jan, I have been without internet for over an hour. And I use this for work. No one is going to refund me my data that I buy when your network fails. And you are quick to send reminder messages about recharging. Is this you think you have monopolised Service providership in my area. This will be the last time I use your service, it's so pathetic with no one taking accountability. Your chat agents are worse not helpful. Your Service as a business is pathetic.
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Sithembiso S's update04 Jan 2026, 12:31
Reviewer Update
Nothing has been fixed it's the 4th Jan, I have been without internet for over an hour. And I use this for work. No one is going to refund me my data that I buy when your network fails. And you are quick to send reminder messages about recharging. Is this you think you have monopolised Service providership in my area. This will be the last time I use your service, it's so pathetic with no one taking accountability. Your chat agents are worse not helpful. Your Service as a business is pathetic.