KM
Karabo M

1 reviews | Active since Oct 2024

16 Oct 2024, 08:12

Bad service!

This is the worst network one can use. My Fibre has been offline for the past 3 days everyday I call they tell me that they will be sending someone! This honestly frustrating for someone that works from home. The WhatsApp service is extremely poor. Don’t consider this Fibre! I don’t recommend. You will also stay on line for long waiting to be assisted until you give up. Because I have been calling them with my numbers and I wasn’t getting any response I decided let me call using a different number they picked up within a minute and still **** saying they will send people to fix the line.

0
Replies (1)
Zoom fibre
Zoom fibre's reply16 Oct 2024, 08:21
Official
Dear Karabo Maredi, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team