BM
Busi M
1 reviews | Active since Feb 2024
07 May 2024, 18:00
Bad service
I'm back again still not happy , it seem like they want a bad review ,my wifi is not connecting and when I call I must wait for tomorow ,they don't have a Whatsapp no or team that is on standby and then what am I paying for then no man their service is nonsense stay away from zoom flexi ,when I call the person who sign me up she no longer work for the company ,what is this no , no , no
Helpful (0)
Replies (3)0
Replies (3)
Zoom fibre's replyOfficial
07 May 2024, 18:48Good day Busi
Our sincerest apology for the experience you have had.
Please allow us to investigate the query and assist further.
An agent will contact you tomorrow morning.
Kind Regards
Zoom Fibre team
Our sincerest apology for the experience you have had.
Please allow us to investigate the query and assist further.
An agent will contact you tomorrow morning.
Kind Regards
Zoom Fibre team
Zoom fibre's reply07 May 2024, 18:48
Official
Good day Busi
Our sincerest apology for the experience you have had.
Please allow us to investigate the query and assist further.
An agent will contact you tomorrow morning.
Kind Regards
Zoom Fibre team
Our sincerest apology for the experience you have had.
Please allow us to investigate the query and assist further.
An agent will contact you tomorrow morning.
Kind Regards
Zoom Fibre team
BM
Busi M's updateReviewer Update
08 May 2024, 17:35My wifi still not working someone called and say they will look into it but nothing can I get my money back so that I can look for another service provider that can assist me with wifi
BM
Busi M's update08 May 2024, 17:35
Reviewer Update
My wifi still not working someone called and say they will look into it but nothing can I get my money back so that I can look for another service provider that can assist me with wifi
Zoom fibre's replyOfficial
08 May 2024, 17:45Dear Busi , thank you for review. Your feedback helps us do better.
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly
Kind Regards
Zoom Fibre Team
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly
Kind Regards
Zoom Fibre Team
Zoom fibre's reply08 May 2024, 17:45
Official
Dear Busi , thank you for review. Your feedback helps us do better.
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly
Kind Regards
Zoom Fibre Team
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly
Kind Regards
Zoom Fibre Team