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Diana Mokwena-Ziqubu

1 reviews | Active since Mar 2023

18 Jun 2025, 13:40

Bad service

Bad bad customer service , some of the agents either ignore you when you seek assistance or you get promised lies, we have been waiting for weeks to be assisted every time you call all you get is a ref number then that’s it.

0
Replies (1)
Zoom fibre
Zoom fibre's reply18 Jun 2025, 14:23
Official
Dear Diana, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team