NH
Nompumelelo H

1 reviews | Active since Jul 2021

26 Oct 2024, 10:53

bad service

pathetic service from you guys , i logged a call for my moms wifi to be fix because it has been flashing red since thursday and they use it for work purposes , they said they have a ticket open when i call @homeconnect they saying the ticket is closed and they said they would send people over to have a look at it how ever its the 3rd day now no communication .

0
Replies (1)
Zoom fibre
Zoom fibre's reply26 Oct 2024, 10:57
Official
Dear Nompumelelo, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team