TL
Thobile L
1 reviews | Active since Dec 2023
08 Dec 2023, 22:38
Bad Service!!!!
Bad service, been without internet from the 5th of December 2023, even now I still don’t have access.
Router is reflecting loss of signal, fault was logged with Zoom fibre via axxess and zoom fibre is not sending their technicians to attend to the fault.
They are not even indicating as to when will their technicians come to my house.
I will not recommend this company to anyone.
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Replies (2)0
Replies (2)TL
Thobile L's updateReviewer Update
10 Dec 2023, 08:30Hi Zandile
I will be sending you an email because my internet is still down and no one came to see to the fault and this marks day 5 without the service that I have paid for.
I will be sending you an email because my internet is still down and no one came to see to the fault and this marks day 5 without the service that I have paid for.
TL
Thobile L's update10 Dec 2023, 08:30
Reviewer Update
Hi Zandile
I will be sending you an email because my internet is still down and no one came to see to the fault and this marks day 5 without the service that I have paid for.
I will be sending you an email because my internet is still down and no one came to see to the fault and this marks day 5 without the service that I have paid for.
Zoom fibre's replyOfficial
10 Dec 2023, 19:47Hi Thobile, thank you for bringing this to our attention and I have received the email. We sincerely apologize for the experience and we have responded to your email.
Zoom fibre's reply10 Dec 2023, 19:47
Official
Hi Thobile, thank you for bringing this to our attention and I have received the email. We sincerely apologize for the experience and we have responded to your email.