AM
Ayanda M
1 reviews | Active since May 2017
08 Nov 2024, 18:24
Bad service
I’ve been struggling with connecting since last weekend. On Monday I called to a technician and tried to assist but we still couldn’t connect till one the zoom guy around our area came to our houses to assist. But Tuesday morning the wifi 🛜 was off again. Every time I report this on their WhatsApp channel I keep being told that a technician will call me and I still haven’t received a single call then they close that call
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Replies (3)0
Replies (3)
Zoom fibre's replyOfficial
09 Nov 2024, 09:54Dear Ayanda, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply09 Nov 2024, 09:54
Official
Dear Ayanda, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
AM
Ayanda M's updateReviewer Update
09 Nov 2024, 12:59I still haven’t received a call from you team.
AM
Ayanda M's update09 Nov 2024, 12:59
Reviewer Update
I still haven’t received a call from you team.
Zoom fibre's replyOfficial
09 Nov 2024, 13:12Good day , thank you for bringing this to our attention, we will follow up with the team to assist further . Kind Regards Zoom Fibre
Zoom fibre's reply09 Nov 2024, 13:12
Official
Good day , thank you for bringing this to our attention, we will follow up with the team to assist further . Kind Regards Zoom Fibre