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Tselane M
1 reviews | Active since Oct 2014
12 Oct 2022, 17:39
Bad installation
Fibre was installed, the router was mounted on my wall using silicone thus damaging my wall. The outside cables have been left exposed. I have sent an email to *** no response thus far
Helpful (0)
Replies (5)0
Replies (5)
Zoom fibre's replyOfficial
13 Oct 2022, 09:00Hi Tselane, Thank you for contacting us and raising your concerns. We have tried to call you on the number provided but there is no answer. Kindly email us the pictures of the installation so we can further investigate. You can email us at ***. Once received and investigated we will revert with feedback.
Zoom fibre's reply13 Oct 2022, 09:00
Official
Hi Tselane, Thank you for contacting us and raising your concerns. We have tried to call you on the number provided but there is no answer. Kindly email us the pictures of the installation so we can further investigate. You can email us at ***. Once received and investigated we will revert with feedback.
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Tselane M's updateReviewer Update
13 Oct 2022, 10:08I have sent through the pictures,the message is qued
TM
Tselane M's update13 Oct 2022, 10:08
Reviewer Update
I have sent through the pictures,the message is qued
Zoom fibre's replyOfficial
13 Oct 2022, 10:16Hi Tselane, I will confirm when received.
Zoom fibre's reply13 Oct 2022, 10:16
Official
Hi Tselane, I will confirm when received.
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Tselane M's updateReviewer Update
13 Oct 2022, 10:59Please call me after 13:00pm
TM
Tselane M's update13 Oct 2022, 10:59
Reviewer Update
Please call me after 13:00pm
Zoom fibre's replyOfficial
13 Oct 2022, 12:04Hi Tselane,
Thank you for contacting us and raising your concerns.
We have tried to call you on the number provided but there is no answer. Kindly email us the pictures of the installation so we can further investigate. You can email us at ***.
Once received and investigated we will revert with feedback.
Thank you for contacting us and raising your concerns.
We have tried to call you on the number provided but there is no answer. Kindly email us the pictures of the installation so we can further investigate. You can email us at ***.
Once received and investigated we will revert with feedback.
Zoom fibre's reply13 Oct 2022, 12:04
Official
Hi Tselane,
Thank you for contacting us and raising your concerns.
We have tried to call you on the number provided but there is no answer. Kindly email us the pictures of the installation so we can further investigate. You can email us at ***.
Once received and investigated we will revert with feedback.
Thank you for contacting us and raising your concerns.
We have tried to call you on the number provided but there is no answer. Kindly email us the pictures of the installation so we can further investigate. You can email us at ***.
Once received and investigated we will revert with feedback.