MM
Mbalenhle M
1 reviews | Active since Jul 2025
10 Jul 2025, 17:09
Bad customer service
Have logged a ticket for no connection from 8h30am a simple issue but till now no technician has contacted me instead consultant close tickets without any further input from the client. The fact that we can't call them makes resolutions that much harder.
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Zoom fibre's replyOfficial
11 Jul 2025, 08:35Dear Mbalenhle thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply11 Jul 2025, 08:35
Official
Dear Mbalenhle thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team