lM
lookout M
1 reviews | Active since Jan 2022
14 Oct 2024, 13:17
BAD CUSTOMER SERVICE
I was assisting a FRIEND OF MINE WITH A FOLLOW UP ON THE INSTAALTION ON THE FIBRE SHE HAD APP**** WITH ZOOM AND VODACOM, SO ONTHE CHAT PLATFORM I WAS TALKING TO THIS TECH: Tramain. THE WAY SHE RESPONDED WAS SO RUDE AND SHOWED THAT SHE DID NOT EVEN HAVE ANY CARE ABOUT OUR FOLLOW UP. I WONDER HOW S/HE IS AN EMPLOYEE WITH SUCH ATTITUDE, 😡🤬🥵🤡
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Replies (2)
Zoom fibre's replyOfficial
14 Oct 2024, 13:51Dear Lookout, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply14 Oct 2024, 13:51
Official
Dear Lookout, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
lM
lookout M's updateReviewer Update
21 Oct 2024, 13:45What kind of service do you guys have i have been telling you that i cancelled with Supersonic and i even sent you, confirmation but you are still activating the wrong ISP I AM WITH VODACOM
lM
lookout M's update21 Oct 2024, 13:45
Reviewer Update
What kind of service do you guys have i have been telling you that i cancelled with Supersonic and i even sent you, confirmation but you are still activating the wrong ISP I AM WITH VODACOM