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Thandi L
1 reviews | Active since Aug 2014
19 Sept 2024, 12:22
Bad Customer service
Paid my monthly fee on Monday morning but can not access internet and you given a reference number and they called me but left me in the cold no solution and lm working from home, WhatsApp line they just make false promises
Helpful (0)
Replies (3)0
Replies (3)
Zoom fibre's replyOfficial
19 Sept 2024, 12:40Dear Thandi, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply19 Sept 2024, 12:40
Official
Dear Thandi, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
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Thandi L's updateReviewer Update
19 Sept 2024, 12:55Thank you Zandile matter solved with in a flash
TL
Thandi L's update19 Sept 2024, 12:55
Reviewer Update
Thank you Zandile matter solved with in a flash
Zoom fibre's replyOfficial
20 Sept 2024, 10:18Good day, thank you for allowing us the opportunity to assist you, should you need any further assistance, please contact us and we will assist further .
Zoom fibre's reply20 Sept 2024, 10:18
Official
Good day, thank you for allowing us the opportunity to assist you, should you need any further assistance, please contact us and we will assist further .