PN
Precious N
1 reviews | Active since Jul 2024
02 Jul 2024, 17:31
Bad customer service
I subscribed on 22 June 2024 and I got installation on 24 June and I was left without connection. I did a follow up on WhatsApp, sent serval emails , I have been calling every day and holding for more than 20 minutes. Out of all the platforms i have used to contact Zoom fibre I have never received any help what a pathetic service I am getting. All I want now is my money back just come and collect that display in my house. YOUR CUSTOMER SERVICE IS BAD
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Zoom fibre's replyOfficial
02 Jul 2024, 17:39Dear Precious thank you for review.
Your feedback helps us do better.
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly
Kind Regards
Zoom Fibre Team
Your feedback helps us do better.
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly
Kind Regards
Zoom Fibre Team
Zoom fibre's reply02 Jul 2024, 17:39
Official
Dear Precious thank you for review.
Your feedback helps us do better.
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly
Kind Regards
Zoom Fibre Team
Your feedback helps us do better.
We apologize for the experience. We are looking into this issue and hope to resolve it promptly and accurately.
Please expect a call shortly
Kind Regards
Zoom Fibre Team