GN
Grace N
1 reviews | Active since Jun 2025
06 Jun 2025, 11:37
Bad customer service
I have signed up for WiFi on 29 May till today I am still waiting for installation, what kind of a business are you guys running. Your customer service is horrible. Please refund me my money
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Replies (2)
Zoom fibre's replyOfficial
06 Jun 2025, 13:05Dear Grace thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply06 Jun 2025, 13:05
Official
Dear Grace thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
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Grace N's updateReviewer Update
10 Jun 2025, 22:06This company is a ****, I am still waiting for installation till today. Why don’t you guys refund me back my hard earned money. Your technicians keep on coming to my house to take pictures and do nothing. Why do you accept our monies knowing very well you are failing to deliver. Your customer service is horrible.
GN
Grace N's update10 Jun 2025, 22:06
Reviewer Update
This company is a ****, I am still waiting for installation till today. Why don’t you guys refund me back my hard earned money. Your technicians keep on coming to my house to take pictures and do nothing. Why do you accept our monies knowing very well you are failing to deliver. Your customer service is horrible.