EM
Ephraim M

1 reviews | Active since Feb 2021

29 Nov 2023, 12:41

Bad customer service

The worst service provider ever, it's been 3 weeks without internet. we paid for the service but we are unable to use it. We paid but activated someone else the next thing we get told it was our fault

0
Replies (2)
EM
Ephraim M's update07 Dec 2023, 11:34
Reviewer Update
After 6 working days, nothing is done, and no feedback whatsoever. Really pathetic service
Zoom fibre
Zoom fibre's reply08 Dec 2023, 07:43
Official
Good day, Ephraim,  thank you for bringing this to our attention,  we apologize for the delay,  please note the query is still under investigation, and we will provide more updates when we have more feedback.