Bad bad service

Your services are very bad , poor service I can not even find a word to discribe how bad I have been treated in just the month of February and clearly you guys are not interested in fixing the problem you guys really **** people , when we install.wifi we expect to have things easier for us but here we are we not having it easy your telephones when we call are not answered your whatsapp line services take time to answer queries I'm so ****ed