AS
Athenkosi S

1 reviews | Active since Jan 2025

20 Jan 2025, 22:12

Bad

Am writing this review as an unhappy customer ,last week Wednesday I payed for the installation and they came on Thursday to install . On Friday the Fibre was activate and everything was alright but later that day after the loadshedding the Fibre started to show the LOS signal. I contacted the my agent and he told me that they will come between Saturday or Sunday but they work from 9 to 2 . Am hoping that the maintenance guys will come and fix it because my main reason is that I want to apply for my modules and the closing date is on the 22 of this month, so the more the delay means I can't register.

0
Replies (1)
Zoom fibre
Zoom fibre's reply21 Jan 2025, 09:16
Official
Dear  Athenkosi Sibeko, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team