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mtimande.nt mtimande.nt

1 reviews | Active since Nov 2016

20 Jun 2023, 09:01

Awesome Customer Care Nicole

After struggling to get help for 3 days regarding connection issues. I was at my wits end, frustrated and very angry. I then got through to Nicole Ontong. She is a great asset to this company. Great customer care skills which is so rare these days. Nicole was polite, allowed me to vent and acknowledged my concerns. You are a ROCKSTAR!

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Replies (1)
Zoom fibre
Zoom fibre's reply20 Jun 2023, 09:11
Official
Good Afternoon Noshy, 

Thank you for your positive review. We strive to always provide our customers with superb service. We will ensure   Nicole Ontong is recognized for her service. Please feel free to contact us with any queries you have in the future. 

Looking forward to a long and prosperous relationship. 

Regards 
Gibraltar Makhura 
Client Liaison Officer