RK
Reinahrdt K

1 reviews | Active since Feb 2026

06 Feb 2026, 11:32

Avoid Zoom and Mweb!

Stay away from Zoom and Mweb. Ordered a line on Jan 27th, installation was cancelled without a word, and now they are just blaming each other. You can't get anyone on the phone, and their WhatsApp support is just a loop of "logging tickets" with no resolution. Terrible communication and even worse service. 0/10.

0
Replies (1)
Zoom fibre
Zoom fibre's reply06 Feb 2026, 11:45
Official
Dear Reinahrdt, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team