GM
Gift M
1 reviews | Active since Oct 2024
13 Feb 2025, 16:25
ANGRY BIRD
One of your technicians visited this morning and opened the box outside, mentioning that he would check the main line around 10 am. However, he hasn’t returned yet. When I contacted your call center, I was informed that the service could take up to four days. Unfortunately, I can’t afford to wait that long as I rely on the internet for work. It was working when he arrived, but now it isn’t. In areas like Limbo Park, issues are resolved within two hours of logging a ticket. It seems this is prioritized because many of your investors live there. Currently, I am unable to work due to this problem.
Helpful (0)
Replies (3)0
Replies (3)Zoom fibre's replyOfficial
14 Feb 2025, 08:05Dear Gift, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply14 Feb 2025, 08:05
Official
Dear Gift, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
GM
Gift M's updateReviewer Update
14 Feb 2025, 13:20I am stil waiting for your call
GM
Gift M's update14 Feb 2025, 13:20
Reviewer Update
I am stil waiting for your call
Zoom fibre's replyOfficial
20 Feb 2025, 09:31Good day, thank you for allowing us the opportunity to assist with restoring your connectivity. Have a great day further. Kind Regards Zoom Fibre Team
Zoom fibre's reply20 Feb 2025, 09:31
Official
Good day, thank you for allowing us the opportunity to assist with restoring your connectivity. Have a great day further. Kind Regards Zoom Fibre Team
