KH
Katleho H
1 reviews | Active since Mar 2026
24 Mar 2026, 11:43
An angry & heartbroken customer.
Good Morning Peter we have a problam ,We have experienced a Wifi problem for 7 consecutive days without been updated about the issue ,what troubles us the most is we paid full amounts for the Wifi for it to work , but in return we get poor service so we need Zoom Fiber to fix their mess today and imburse those 7 days because the wifi is going to be switched off on the 26th of March. We are not going to pay until they reimburse those days THANK YOU.
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Replies (1)Zoom fibre's replyOfficial
24 Mar 2026, 12:51Dear Katleho, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply24 Mar 2026, 12:51
Official
Dear Katleho, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
