JP
Juliana P
1 reviews | Active since Oct 2017
02 Apr 2025, 08:52
Activate my Fibre line and send me password
Can you please contact me back especially your Technical support because I can't sitting here with router that is not connected to the internet I didn't even receive the password or wifi name but you send me the msg that my fibre line is now live
I tried to call, even whatsApp no help at all and I use the network to work.
Helpful (0)
Replies (4)0
Replies (4)
Zoom fibre's replyOfficial
02 Apr 2025, 09:00Dear Juliana, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
Zoom fibre's reply02 Apr 2025, 09:00
Official
Dear Juliana, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Please expect a call shortly. Kind Regards Zoom Fibre Team
JP
Juliana P's updateReviewer Update
02 Apr 2025, 09:17Good morning
I have not received any sms on my number from you and *** my alternative number
I have not received any sms on my number from you and *** my alternative number
JP
Juliana P's update02 Apr 2025, 09:17
Reviewer Update
Good morning
I have not received any sms on my number from you and *** my alternative number
I have not received any sms on my number from you and *** my alternative number
Zoom fibre's replyOfficial
02 Apr 2025, 10:04Thank you for receiving our call, we will contact you once the line has been fully activated and do any troubleshooting should you still need any assistance. Kind Regards Zoom Team
Zoom fibre's reply02 Apr 2025, 10:04
Official
Thank you for receiving our call, we will contact you once the line has been fully activated and do any troubleshooting should you still need any assistance. Kind Regards Zoom Team
JP
Juliana P's updateReviewer Update
02 Apr 2025, 23:50Thank you very much for your patience and resolving this issue in a swiftly manner.
JP
Juliana P's update02 Apr 2025, 23:50
Reviewer Update
Thank you very much for your patience and resolving this issue in a swiftly manner.