8 days of No service and counting, but we are still required to pay the full amount

8 days!!! These are the number of days so far; I do not have internet while I paid for a MONTH. The next payment run; they will require the full amount while THEY never provided network for half of the month!! This is unacceptable! I required AN ADJUSTMENT OR SHOW OF REGRET for this type of Service. Infact this is not service; this is LACK OF SERVICE! I don't know why you guys would implement fiber in places like Vaal and not render the same services you would render in places like Sandton!!! Unacceptable!