4 Days and Counting: Unacceptable Network Outage

I Extremely disappointed with the service provided by Zoom Fibre. I've been experiencing a complete network outage for the past 4 days, with no resolution in sight. Despite numerous attempts to contact customer support, I've yet to receive a satisfactory explanation or timeline for when the issue will be resolved.

As a paying customer, I expect a reliable and consistent internet connection. The lack of communication and urgency from Zoom Fibre's team is unacceptable. I hope the company takes immediate action to address this issue and prevent similar outages in the future.

Until then, I would caution others against subscribing to Zoom Fibre's services. Rating: 2/5 stars.