RM
Reshmika M
1 reviews | Active since Mar 2022
07 Mar 2022, 18:24
0000% services
Im a client of Zoom fibre, I'm having serious issues with connection in Feb I was offline abt 8 days, since 1st March till date I'm offline, I said every day today it's going to get resolved nd nothing gets done, absolutely nothing us been done, now I have buy data for my child to do her online homework, Dissappointed
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Replies (4)0
Replies (4)
Zoom fibre's replyOfficial
08 Mar 2022, 09:27Good day Reshmika, we do apologize for your experience thus far. We have escalated this to our maintenance team. We will revert back as soon as possible.
Zoom fibre's reply08 Mar 2022, 09:27
Official
Good day Reshmika, we do apologize for your experience thus far. We have escalated this to our maintenance team. We will revert back as soon as possible.
Zoom fibre's replyOfficial
08 Mar 2022, 09:28Good day Reshmika, we do apologize for your experience thus far. We have escalated this to our maintenance team. We will revert back as soon as possible.
Zoom fibre's reply08 Mar 2022, 09:28
Official
Good day Reshmika, we do apologize for your experience thus far. We have escalated this to our maintenance team. We will revert back as soon as possible.
RM
Reshmika M's updateReviewer Update
09 Mar 2022, 10:32Good morning, I had someone assist me via watsapp, last night he said he has did everything on his side and does not knw wat seems the problem, he has handed the matter to he's managers, it's extremely sad to see a large internet provider can resolve my issues, its the entire community is having issues, zoom fibre now says I have to pay my bill in full for the new month as I must look at the fine print, extremely poor service, unhappy client
RM
Reshmika M's update09 Mar 2022, 10:32
Reviewer Update
Good morning, I had someone assist me via watsapp, last night he said he has did everything on his side and does not knw wat seems the problem, he has handed the matter to he's managers, it's extremely sad to see a large internet provider can resolve my issues, its the entire community is having issues, zoom fibre now says I have to pay my bill in full for the new month as I must look at the fine print, extremely poor service, unhappy client
Zoom fibre's replyOfficial
09 Mar 2022, 16:39Good day Reshmika, we do apologize for the inconvenience caused. You may contact your selected ISP for your billing queries.
Zoom fibre's reply09 Mar 2022, 16:39
Official
Good day Reshmika, we do apologize for the inconvenience caused. You may contact your selected ISP for your billing queries.