KN
Khanyisa N

1 reviews | Active since Jan 2014

24 Nov 2015, 12:13

Zone Fitness Women's Gym Theft getting way outof h

Besides a whole lot of complains I have with this particular gym THEFT has gotten way out of hand in this gym, its really frustrating that you even have go into the bathroonm tubiscles with you entire \luggage"because its just not safe. I mean how is it fair that you lose an item almost EVERY DAY/WEEK???<br> My latest incident ( amongst many including Training Shoes"

0
Replies (1)
Zone Fitness
Zone Fitness's reply24 Nov 2015, 12:26
Official
Hello knondlwana,

Firstly I would like to apologize for the unpleasant experience you have had in attending one of our clubs, and would like to thank you for bringing this matter to our attention and allowing us the opportunity to investigate.

I did attempt to contact you telephonically earlier, but unfortunately only got a hold of your voicemail, and have sent email correspondence accordingly.

As mentioned in my message I am logging your complaint to the Operations Manager of the club, who will investigate and provide you with feedback as soon as possible.

Kind Regards
Stephen
Zone Fitness Clubs