1 reviews | Active since Apr 2015
ZONE FITNESS THE WORST GYM!!! MISINFORMED
In February 2014 I took out a gym membership with Zone fitness, this was 1 of there gimmicks where they get you to sign a 2 year Gym membership. I was eager and ready to start utilising the gym. However upon going a few times I discovered that the gym was not really all that child friendly. I wanted to cancel the membership as I did not see the point of paying for something that I am not using. I was then informed I cannot cancel. So I found myself paying R165 P/M for something im not using. I was really ****ed besides the fact that my financial situation changed over the next few months I could not afford to pay the R165 anymore. This might not be a lot to some but to me a single mother IT WAS UNAFFORDABLE.. In the past few months I really have not had the money to pay for this account. On 21 July the gym calls me asking if I would like to take out a membership!!!! And then I am informed that I could cancel the EXISTING 1 TO MY SHOCK!!. This is now AFTER THIS ACCOUNT HAS BEEN HANDED OVER FOR COLLECTION!! I feel like I have really been done in badly and I am utterly DISGUSTED AND WOULD ADVISE ANYONE THAT I KNOW NOT TO JOIN ZONE FITNESS THEY HAVE NOW TOLD ME ITS MY OWN PROBLEM!!!!
Thank you for bringing this matter to our attention, and allowing us the opportunity to investigate your complaint. I have logged your complaint to the Operations Manager of the club, someone should be in contact with you as soon as possible.
Kind Regards
Stephen
Zone Fitness Clubs
Thank you for bringing this matter to our attention, and allowing us the opportunity to investigate your complaint. I have logged your complaint to the Operations Manager of the club, someone should be in contact with you as soon as possible.
Kind Regards
Stephen
Zone Fitness Clubs
