Zone Fitness Refuse to Cancel Gym Contract Which I Could Not Meet Due to Covid-19

Allow me to share my experience with Zone Fitness South Africa.

Zone Fitness has refused to cancel my gym membership and has continued to debit my account despite the fact that I no longer live in South Africa and have lost my job since the first shutdown.

They closed their gym for weeks, even months in 2020 due to Covid-19 but they do not want to understand that I have lost my job and had to leave South Africa due to Covid-19.

Zone Fitness is a very unfair, exploitative and rogue business. They failed to provide a service during Covid-19 shut downs and therefore failed to meet their side of the contract. But they cannot understand that I no longer live in South Africa and will not live in that country in the next donkey years.

I joined the Zone Fitness Campus Square/Melville in January 2020 on contract. A few weeks after joining, Covid-19 hit the country. I left Johannesburg on one of the last flights to be allowed before the shutdown to join my family outside the country. My employment was also affected as I could only work ad-hoc jobs while at home abroad.

As I continue to use my FNB account, Zone Fitness continue to debit my account, taking out money from whatever little there is, and *****ing my credit record when their debit order has been unpaid.

Please help me call out this company that is run by ****s!