Zone Fitness - Contract

I'm finding no joy with Zone fitness as No one wants to take responsibility with regards to the error they made with my contract. On 29/09/2018 I signed up my kids and decided on 30/09/2019 to amend the contract and add myself. I then asked Randy, listen, will this be one contract, are you sure this will be one debit order. He said don't worry, I will send it to Admin, don't worry. (which they never did) It ended up being two seperate contracts & them putting it on my son's name as the responsible main member. (he was still in school at the time) Then in December 2018 my bank account details changed and I phoned into the branch to update it. I then realized the debits didnt go off, phoned again and by then it was almost End Jan 2019. The lady explained it needs to be in writing so I sent an email and only then it was updated. But they never double debited so the account stayd in arrears and we had no access to the gym. Not knowing it's two seperate contracts, one on my ID and one on my son's ID... So I sent my son into the gym with cash to pay the arrears coz we wanted to gain access again, he phones me and says, mom they said we owe them much more - the debit order doesnt reflect yet... so I told him to leave it, i will phone the accounts in the morning. I phoned and when I spoke to accounts, they gave me a different amount - why, coz only the one was on my ID...!!! I then reversed/stopped the debits and asked them to cancel the membership coz there was no joy coming out of this hoping id get answers. Not sure if they cancelled it. In the meantime the calls came to my son's phone, asking for money. They refused to speak to me, so therefor I only found out on 01 December that the contract was put on my son's name and they are keeping him responsible for payment. I'v been communicating with Zone fitness accounts/ Randy/ Hajira/ Branch manager Brent or something on more than one occasion and all they say is they are sorry for the error, they understand my frustration. I must take the matter up with so & so. NOW, the account is handed over and I owed roughly R1450...now added lawyers fees R4000+ not axactly sure how much as they refuse to speak to me. and in the meantime i am waiting on info. I have made arrangements to pay this account once I get the correct figure...

I am still waiting for feedback... what happens in the meantime...

This is really bad business...