AM
Akhona M

1 reviews | Active since May 2024

14 Oct 2025, 09:50

Zone fitness

I joined Zonefitness 04 July 2024. I signed up a year contract. Paying R300 monthly on a super club subscription. With no fail paying my premiums well monthly. Unfortunately i did not find the time to continue with gym as my hours at work started getting hectic. I continued to pay my monthly premiums with no hesitation as i had made a 12 months agreement with Zonefitness. My contract term came to an end 31 July 2025, however i noticed that they were still deducting premiums. I headed over to one of their branches and was informed that i was on a month to month premiums. Now I don’t know you’ve ever been approached by a zone fitness employee trying to sign you up, they never explain everything in details as they all about making sales and reaching their target. And you have to sign now, if you interested of course. Unfortunately i felt i was not given that opportunity to read the terms and conditions of that contract as i only understood that i had to pay for 12 months then that’s that. Suddenly now i am paying month to month until I cancel!! I am furious because my contract is done. Surely it should automatically stop until, I as the member re-apply. I reversed the 2 months that they debited (August and September) as I still do not know why I’d be charged yet my contract is up. Had the guy signing me up explained this as i was not given time to read, then i would understand. All this information was left out, and I’m here to rectify the employees mistakes. I refuse to make these month to month payments and yet my contract is up.

Definitely would not recommend Zonefitness to anyone 0/10. Honestly furious as this is now going to be messing up with my credit score.

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