ER
Enver R

1 reviews | Active since Mar 2015

08 Mar 2015, 15:24

Wrongfully informed of gym contract

On the 3rd of oct I was approached by Clinton, a sales representative for zonefitness willobridge, he came into our store and signed me up for a gym contract which he did not explain to me properly, because I live in the strand area I told him what if I need to cancel the contract, his words to me was all I need to do is pay 60% of my monthly payment, when I recently wanted to cancel it as for I am taking a job offer closer to strand they told me I can't, when doing the contract I did not even pay the full ones off fee, he payed it for me. And the \physical readiness questionnaire (parq) was not done with me. My biggest problem is the fact that I have a 36month contract that I now can't cancel. And the reason why I signed up was be he said should. I no longer work there I can cancel at anytime and the closes gym to me Bellville. "

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Replies (1)
Zone Fitness
Zone Fitness's reply09 Mar 2015, 08:15
Official
Hello Warrior1105,

Thank you for making us aware of this matter.

The Sales manager will be in contact with you soon

We do apologies for any inconvenience

Kind Regards
ilse
Zone Fitness Clubs