CM
Chane M

1 reviews | Active since Jun 2016

30 Jun 2016, 10:34

Worst client service ever at zone fitness durbanville

<p>Absolutely horrible Client service. It takes them 2 whole days to send a copy of a contract which were not given in the first place when i signed on. Have to phone numerous times because they keep losing the details. </p>

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Replies (1)
Zone Fitness
Zone Fitness's reply30 Jun 2016, 11:25
Official

Good Day Chane


Firtsly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.


As mentioned in the email correspondence sent, I have logged your complaint to the Operations Manager of the club to look into, she should be in contact as soon as possible.

Kind Regards

Stephen

Zone Fitness Clubs