What is the point of using this gym?

I am seriously disgusted by the Zonefitness Gym in Promenade, Mitchells Plain. There is always bubblegum stuck to the taps( serious hygiene concern), hardly any gym equipment ( no kettlebells or weights on the floor) you have to wait more than an hour for the classes to end before you can get weights? I understand that this gym is a smaller one compared to the rest but this is unacceptable. I would complain to a consultant but you hardly see any of them on the floor.