1 reviews | Active since May 2016
Violation of customer rights
<p>My phone was ****** at Zone Fitness CapeTown ST georges mall on the 30th of may 2016 When I went to report it no one showed any interest and I then looked up for myself but I couldnot find it. I spoke to two of their receptionist and no one of them cared about my loss, I then insisted on seeing the manager he said to me there is nothing they can do but I believe that there is something they must do as I feel like I am not protected by Zone fitness. At the gym We are not well protected and I do not think the Constitution of SA agrees with that as it is some sort of rights violation of customers.</p>
Good Day Lonwabo
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in our email correspondence, I have logged your complaint to both the Regional and Operations Managers of the Club, someone should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs
Good Day Lonwabo
Firstly I would like to apologize for the unpleasant experience you have had in dealing with one of our clubs, and would like to thank you for bringing this matter to our attention.
As discussed in our email correspondence, I have logged your complaint to both the Regional and Operations Managers of the Club, someone should be in contact as soon as possible to assist.
Kind Regards
Stephen
Zone Fitness Clubs