Very bad experience with Zone Fitness

I canceled my contract with Zone Fitness on the 27 of August 2019. On the 30th of August 2019 the debited my account (R225). In the contract it states that I can cancel the membership within 5 working days and they will refund me the money they debited. On the 4th of September I came to the gym asking the money they debited from my account and they made fill in an admin enquiry form then they said they will call me after 1 or 2 days to come to the gym and collect my money. Today (11 September 2019) I came to the gym to collect my money (cause the 2 days long passed) then they are telling me that I can't collect my money. I spoke to Annie Marishane the Account Controller and Karabo Baloyi the receptionist. I am very frustrated by the treatment I have received from the gym. Duduzele (Finance Manager) even laughed to my face saying that I won't get my money back. They even commited ***** by signing another form claiming that I requested for the money on the 9th of September 2019, on the 9th of September 2019 I was in Polokwane so when did I fill in that form. Good thing I asked them to make a copy of the original request form. I had to call the police and my father to come and assist me and that is when they refunded me my money. I will even open a case against them for *****.

*I am advising you to never join that gym.*