1 reviews | Active since Jul 2015
unhappy client
good day<br> <br> i was approached to join the zone fitness gym by one of their sales consultant named Patrice, i gave him my contact number, he kept on calling me to join million times until i decided to go to the gym to join. I completed their forms. he said i need to pay R 100.00 for access card so that i will be able to use their facilities. we made an appointment for that Saturday., i went there as agreed and their receptionist told me Patrice is not in and no one could assist with that access tag.<br> <br> now im receiving lots of sms informing me my account is in arrears i didn't even use that facilities, i don't even have any access to the gym.<br> <br> i e-mailed one of the accounts/debtor clerk by the name of Tsholano Baloyi regarding that and gave him/her the whole scenario in his/her response he/she requested my contact numbers.<br> <br> when they want you to join they call you up to million times a day but when you completed the form they don't have a decency of calling you to inform you of the accounts or even any orientation to the gym.<br> <br> im not happy at all. their gym is still new in the fitness market they must not ruin its reputation with unnecessary minor issues and irregularities.
Thank you for bringing this matter to our attention & allowing us an opportunity to investigate your complaint. I have logged your complaint to the Operations Manger of the club, someone should be in contact with you as soon as possible.
We apologize for any inconvenience caused.
Kind Regards
Stephen
Zone Fitness Clubs
Thank you for bringing this matter to our attention & allowing us an opportunity to investigate your complaint. I have logged your complaint to the Operations Manger of the club, someone should be in contact with you as soon as possible.
We apologize for any inconvenience caused.
Kind Regards
Stephen
Zone Fitness Clubs
