LW
Leizl W

1 reviews | Active since Dec 2013

13 May 2015, 09:32

TROUBLE CANCELING CONTRACT

I've been trying to cancel my contract with Zone Fitness for the past month. I end up calling them to find out how much needs to be paid in order for me to cancel. Every time I call in I end up speaking to different people and each one has something different to say. I'm always in arrears and even tho they have deducted double last month. I just cant seem to get out of my arrears as per the gym. One moment they say I dont owe anything and the next time they say I owe R165.00, debits are going off and it just seems that I cant get out of the arrears. WTH is happening. My contract ends in 7days time, but as per the personnel working there I still owe R165.00 and Saturday a debit of R185.00 was deducted.. so please explain whats happening

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Replies (1)
Zone Fitness
Zone Fitness's reply13 May 2015, 09:47
Official
Hello Leizl. Wilson ,

Thank you for bringing this matter to our attention, I have logged your complaint with the Operations Manager of the club, and they should be in contact with you shortly.

We apologize fir the inconvenience caused.

Kind Regards
Stephen
Zone Fitness Clubs